Our Goal: Love and Respect
Love & Respect for children, teachers, and families!
Every child, teacher, and parent is unique. We treat everyone with respect and try to bring out the best in everyone. Our goal is to provide high-quality care and education in a social, fun, and nurturing environment. We want kids to continue through life after preschool with knowledge, kindness, and respect!
Where learning and love go hand and hand! When children are nurtured, the power of learning is endless. When teachers are educated, the power to teach children at their highest potential is natural!
Here, at The Gift of Kids, we believe in love and education both for teachers and for students. Where there is kindness and respect, there is learning!
Our number one priority is putting the needs of the children first. We believe in open communication. We work with and listen to our families to create a happy environment where kids can feel comfortable and loved. We are dedicated to providing high-quality programs taught by educated teachers in a fun-loving environment.
Answering the Phone
Hello, This is The Gift of Kids Daycare and Preschool Jennifer speaking how may I help you?
Don't answer too many questions on the phone, get them in for a tour.
Get the following information:
- Their name, e-mail, cell phone number
- Childs age and name
- Days and times needed for care
- When they need to start
- There is only one spot, would you like to tour tomorrow?
- Find out what they are looking for?
- Book the tour two times. 9:30 or 10:30
Have all this information read for the tour! Whatever they said on the phone is the way you persuade them during the tour. For example: if Jonny is allergic to eggs, then reiterate that we have a great cook and policies in place so that Jonny won't be served eggs.
Communication To Parents
When subbing in a classroom, please start off the day with a quick message to the parents in the classroom that you will be in there. Example: Good morning families, my name is Miss Dotty and I will be in your child's class today subbing for Miss Lucy. Your child knows me well here at The Gift of Kids (describe why) and I will be here to answer any questions! I look forward to spending the day with your child and communicating our activities throughout the day!
Always introduce a new teacher or an aid by using MISS and their first name. Always introduce your self to the children when entering a room and saying goodbye when you exit!
When communicating with parents. Always note the positive with their child. If there is an issue with behavior or academics, talk to a parent about a solution. Parents want to hear solutions and how we will fix the problem!
These are done twice per year in the 3's and up. Usually September to see their foundation
Title 22 regulates the content of teacher files. Teacher files are kept in the file cabinet that is located by the entry door. This cabinet contains teacher files and students' files. It must be kept locked at all times. When we have a new teacher, we must create a "new file" located in the cabinet behind the entry desk. The two-hole punch is located in the drawer in the same cabinet. Gift of Kids likes to keep our files organized with required LIC forms on one side and our forms that are required on the other side.
Title 22 regulates the content of student files. Student files are kept in the file cabinet that is located by the entry door. This cabinet contains teacher files and students' files. It must be kept locked at all times. The key is located in the entry door of the back office. When we have a new teacher start, we must create a "new file" located in the cabinet behind the entry desk. The two-hole punch is located in the drawer in the same cabinet. Gift of Kids likes to keep our files organized with required LIC forms on one side and our forms that are required on the other side.
Files must be kept for three years. If a child is no longer in attendance, inactivate that child from ProCare and take their file to the box in the prep room labeled kids files. The same goes for teachers.
Maintenance and Services
- Boyde Plumbing
- Solice heating and air
- Cemo Commercial
- Boyde Pluming (any plumbing needs)
- Grape Vine Apparel
- Cemo Commercial
Licensing is The Department of Social Services that regulates all of the daycare centers in California. They use the guidelines, Tittle 22 to serve as rules and regulations to keep children safe. They have the right to come unannounced for the protection and service of our children in this community. It is important to know basic Title 22 regulations such as supervision of children at all times, ratios, parent rights LIC 995, (child's) personal rights LIC 613A, and know the evacuation plan for fire drills and any other reasons we may have to evacuate! Title 22 rules and regulations will be talked about on a daily basis and reviewed at monthly meetings. If a licensing analyst visits us, please welcome them into our school and know your numbers!!!!
Every Daycare center is required to have specific LIC forms posted located where they can be visually seen in the entry. These LIC forms include: Personal Rights LIC
Our website (thegiftofkids.net) is handled by Front Street Media.
Please contact Deena (firstname.lastname@example.org) for the following:
- Any site content (text, images, pdfs, links, etc.)
- Changes or updates (phone numbers, addresses, license #, etc.)
- Updating card on file for website hosting
- Any custom feature requests or inquiries
- Creating or modifying pages, forms, or menus
- Fixing any site issues (forms are not sending, site not loading, errors, etc.)
Please follow these steps when conducting a tour:
- Book a tour during curriculum hours such as 10:00, 10:30 or 10:30. It is not a good idea to book a tour during nap (1:00-3:00).
- Tour the school including each room and our outdoor areas. Let them know we are on an acre so kids have their own playgrounds for lots of outdoor fun.
- Talk about our curriculum, centers (such as science, math, art, dress up and writing areas). Make sure to mention Spanish, yoga and sign language. We also offer Soccer Shots for an additional charge which has several sessions throughout the year.
- Talk about teacher:child ratios for each class.
- Talk about safety, cameras, procedures on pick up, etc.
- Discuss teacher qualifications and certificates such as CPR and First Aid.
- For younger children in diapers, discuss how often diaper changes happen etc.
- Talk about our healthy menu and let them know that every teacher knows of allergies and special dietary needs.
- Know how to access our tuition rates on our website (this often comes up).
- Explain and demonstrate Procare for messaging, billing etc.
- Close the deal with an enrollment sheet that can be emailed back to us later. If they want to enroll right on the spot, do not accept money for the enrollment fee unless you have been told or know there is room for their child. If unsure, explain you will find out about openings and someone in the office will call them.
- Follow up with a phone call.
When a tour comes in, be ready. Know the child's name and the parents name. Know the room they are in and find out why they are looking for daycare and why they might have left another place. Use that to convince them to join ours. NEVER BAD TALK ANOTHER DAYCARE.
The average tour should take about 15 minutes and Should be an orchestrated event. It should be delivered with a team member with the highest level of sales and people skills. We are selling or services to people who do not know us or trust us and it is thousands of lifetime customer dollars.
- How does the center smell?
- Did the outside get cleaned up of any trash?
- Light music playing in the background?
- Did you notify all the teachers coming in?
- Welcome sign in the entry with their names on it!
- Sent an e-mail or text to remind them!
- Did you offer them a snack or beverage (a great idea for a snack bag and water)?
- Discuss hot topics from the phone conversation.
- Have the tour stop in the entry to highlight the teachers and core values (mission statement).
- Introduce family to the teacher and show their classroom
- Create scarcity (one spot)
- Show curriculum
- Give them a treat on the way out with an enrollment form.
People want what they can't have... so create scarcity. Only one spot! Even if there's five spots. you're not lying, there is one! F.O.M.O (Fear of missing out).
If they say I have 3 other tours or I have to talk to my husband (F.O.M.O)!!! Pg. 73 and 74 of CCM
- Send a thank you for touring
- Follow up in 1-2 days to see if they had any questions
- Capture their information in the database to market to them at a later date if they do not attend.
Not following up is like running a 26.2 marathon and quitting 100 feet before the finish line. Tours need to hear back from you! They need to know that you care. Doing this will make us stand out!
Paper follow-up checklist:
- Did you call and ask if they have any questions.